Tuesday 3 July 2012

Basic Definitions: Advertising, Marketing, Promotion, Public Relations and Publicity, and Sales

It's easy to become confused about these terms: advertising, marketing, promotion, public relations and publicity, and sales. The terms are often used interchangeably. However, they refer to different -- but similar activities. Some basic definitions are provided below. A short example is also provided hopefully to help make the terms more clear to the reader.

One Definition of Advertising

Advertising is bringing a product (or service) to the attention of potential and current customers. Advertising is focused on one particular product or service. Thus, an advertising plan for one product might be very different than that for another product. Advertising is typically done with signs, brochures, commercials, direct mailings or e-mail messages, personal contact, etc.

One Definition of Promotion

Promotion keeps the product in the minds of the customer and helps stimulate demand for the product. Promotion involves ongoing advertising and publicity (mention in the press). The ongoing activities of advertising, sales and public relations are often considered aspects of promotions.

One Definition of Marketing

Marketing is the wide range of activities involved in making sure that you're continuing to meet the needs of your customers and getting value in return. Marketing is usually focused on one product or service. Thus, a marketing plan for one product might be very different than that for another product. Marketing activities include "inbound marketing," such as market research to find out, for example, what groups of potential customers exist, what their needs are, which of those needs you can meet, how you should meet them, etc. Inbound marketing also includes analyzing the competition, positioning your new product or service (finding your market niche), and pricing your products and services. "Outbound marketing" includes promoting a product through continued advertising, promotions, public relations and sales.

One Definition of Public relations

Public relations includes ongoing activities to ensure the overall company has a strong public image. Public relations activities include helping the public to understand the company and its products. Often, public relations are conducted through the media, that is, newspapers, television, magazines, etc. As noted above, public relations is often considered as one of the primary activities included in promotions.

One Definition of Publicity

Publicity is mention in the media. Organizations usually have little control over the message in the media, at least, not as they do in advertising. Regarding publicity, reporters and writers decide what will be said.

One Definition of Sales

Sales involves most or many of the following activities, including cultivating prospective buyers (or leads) in a market segment; conveying the features, advantages and benefits of a product or service to the lead; and closing the sale (or coming to agreement on pricing and services). A sales plan for one product might be very different than that for another product.
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ADVERTISING TECHNIQUES


AVANTE GARDE
The suggestion that using this product puts the user ahead of the times e.g. a toy manufacturer encourages kids to be the first on their block to have a new toy .
FACTS AND FIGURES
Statistics and objective factual information is used to prove the superiority of the product e.g. a car manufacturer quotes the amount of time it takes their car to get from 0 to 100 k.p.h.
WEASEL
WORDS
“Weasel words" are used to suggest a positive meaning without actually really making any guarantee e.g. a scientist says that a diet product might help you to lose weight the way it helped him to lose weight .
MAGIC INGREDIENTS
The suggestion that some almost miraculous discovery makes the product exceptionally effective e.g. a pharmaceutical manufacturer describes a special coating that makes their pain reliever less irritating to the stomach than a competitor`s .
 
PATRIOTISM
The suggestion that purchasing this product shows your love of your country e.g. a company brags about its product being made in America and employing American workers.

DIVERSION
Diversion seems to tackle a problem or issue, but then throws in an emotional non-sequitor or distraction.   e.g. a tobacco company talks about health and smoking, but then shows a cowboy smoking a rugged cigarette after a long day of hard work.
TRANSFER
Words and ideas with positive connotations are used to suggest that the positive qualities should be associated with the product and the user e.g. a textile manufacturer wanting people to wear their product to stay cool during the summer shows people wearing fashions made from their cloth at a sunny seaside setting where there is a cool breeze.
PLAIN FOLKS
The suggestion that the product is a practical product of good value for ordinary people e.g. a cereal manufacturer shows an ordinary family sitting down to breakfast and enjoying their product .
SNOB APPEAL
The suggestion that the use of the product makes the customer part of an elite group with a luxurious and glamorous life style e.g. a coffee manufacturer shows people dressed in formal gowns and tuxedos drinking their brand at an art gallery .
 
BRIBERY
Bribery seems to give a desirable extra something.  We humans tend to be greedy. e.g. Buy a burger; get free fries.
TESTIMONIAL
A famous personality is used to endorse the product e.g. a famous basketball player (Michael Jordan) recommends a particular brand of skates.
WIT AND HUMOR
Customers are attracted to products that divert the audience by giving viewers a reason to laugh or to be entertained by clever use of visuals or language.
SIMPLE
SOLUTIONS...Read More

Top 10 Controversial Billboards

Though you may not know it, the billboard has been around since 1867, but today it’s probably not what you think of when you hear the word advertisements. You probably think something more along the line of a pop-up or those annoying commercials that come on the radio. While many of them are still simply used as advertisement or as a way of letting people know that the next rest stop is in 20 miles and that McDonalds is 5 miles away on the right, some have really caused a lot of controversy with the messages they spread. Of course with freedom of speech being thrown all over the place, in many locations there is no way to say what can or cannot be put onto a billboard.
 
Below are 10 Billboards that have definitely caught the eyes of many. Most of them get the word out about some of today’s most controversial topics while others are just plain wrong.

10.  Embarrassed Yet?

obama_texas_billboard
With every president often comes some sort of disapproval; actually, with any type of politician there is always opinions, both good and bad. And of course Barack Obama is no exception to this long standing way of political life. With so many opinions, two very different political parties, it’s no surprise that someone won’t hesitate to speak out against the president. Across the country there are plenty of people who don’t approve of Obama’s course of action but in Texas, a man named Ellis Miller decided to take it to the next step. To show his high disapproval of the direction of the health care bill, he decided to purchase a billboard that simply said: “Voted Obama? Embarrassed Yet?”
Miller thought that by putting the board up, more people would reconsider their votes and choose to not re-elect Obama in the next elections. He also wanted people to realize the actions Obama is taking and how his choice of words such as “spreading the wealth” could be a lean towards Socialism. Though this billboard definitely isn’t as bad as it can get, I’m not sure of many 69-year old men who would spend $500+ to express their presidential disapproval.

9.  My.  My Death.  My Choice

my life my death my choice
 
Blame Jack Kevorkian for this one! Another hot topic that is often debated in today’s world is assisted suicide and whether or not a person has the right to commit suicide when they see fit. The billboard has been posted in various locations including San Francisco, New Jersey, and Florida. It reads “My Life. My Death. My Choice.” and advertises a website entitled Final Exit Network. While the company only claims that they are getting word out that there are other options, such as suicide, when one is confronted with terminal illness, others say the billboard is just immoral. The fact that everyone no matter their age can see...Read More
‘Shockvertising’ has been defined as a particular form of communication designed with the attempt to awe and shock the target audience by using taboo subjects and emotion/thought provoking words and images. The issue with shockvertising is that what one person hails as brilliantly creative another sees as offensive and vice-versa. Here are ten of the most controversial print ads:

10. Nike – St. Rooney

St Rooney
Nike launched in 2006 a highly criticized ad campaign. One of the print ads depicts England’s best football player, Wayne Rooney, with the Cross of St. George painted on his chest.
Rooney fractured the base of his 4 th metatarsal before the 2006 World Cup finals, but he made a full recovery in time to play at the World Cup. Therefore, some notable British journalists claimed that Nike cynically portrayed Rooney part Woden, the Anglo-Saxon god of war, part the suffering but triumphant Christ . According to them, “ Nike has exploited him almost as blatantly as it is alleged to exploit its laborers in the Third World who make its costly footwear .”
Several religious groups complained to the Advertising Standards Authority within hours of the print ad being released. They said Nike’s ad was blasphemous and offensive to Christians because it trivialized Christ’s sufferings. Nike’s spokeswoman declared that they simply wanted to celebrate Rooney’s return to Manchester United, it had nothing to do with the crucifixion. Moreover, “the red paint is not meant to be blood, it’s just echoing the body paint which fans cover themselves in ,” she said.
Advertising Agency: Wieden+kennedy, United Kingdom
Creative Directors: Tony Davidson, Kim Papworth
Copywriters: Chris Groom, Stuart Harkness

9. Sisley – Fashioin Junkie

junkie
A group of advertising professionals produced in 2007 a pretty controversial ad, “Fashioin Junkie”. Although Sisley declared that the advertisement wasn’t authorized by the company and that they had nothing to do with the print ad, it remains suspicious on certain matters.
The word fashion was intentionally misspelled – fashioin – to make it rhyme a little bit with cocaine. The advertisement depicts two young women snorting cocaine. A white dress has been arranged to look like cocaine, but there’s also a white powder similar to cocaine on a  JPMorgan Chase card.
Portraying and promoting fashion addicts as drug addicts is totally inappropriate, but this is the goal of shockvertising, to blow it in our face and attract tons of attention  by any means.
Advertising Agency: Zoo Advertising, Shanghai, China
Creative Director: Alex Sean
Copywriter: Sandy Sang

8. Burger King – It’ll Blow Your Mind Away

bk ad
This suggestive Burger King ad leaves little to the imagination. Burger King ran a special promotion in Singapore for a limited edition of burgers: the Super Seven Inchers. Although it contains references to oral sex, the advertisement was not banned. Come on, let’s get real! Singapore banned the sale and import of...Read More

Ad Agencies
Here is a sample of top ad agencies (worldwide) based on revenue from recent years.
Ad Agency Sites
Who is the most creative? ::Who specializes in what area? ::Which would you most like to work for?